FAQs

1. How do I apply press-on nails?

We provide detailed instructions with every set of press-on nails you purchase. Please refer to “How-to" page linked in Home Page for more details. It's an easy process, and we're here to help if you have any questions.

2. Are your press-on nails reusable?

Yes, all of our press-on nails are reusable. Just follow our care instructions, and you can enjoy them multiple times.

3. How long do your press-on nails last?

This depends on the material you use to fix the nail art (jelly gel, solid gel, glue, etc.). Different materials will result in different durations. Generally, jelly gel can last 1-2 days, while glue and solid gel can last for several weeks. Also, the longevity of our press-on nails varies depending on factors like your lifestyle and how well they're cared for.

4. Do your nails damage natural nails?

Our press-on nails are designed to be gentle on your natural nails. When applied and removed following our instructions, there should be no damage.

5. Can I customize the shape and length of the nails?

Absolutely! We offer customization options so you can choose the shape and length that suits your style. However, typically our customization period is two weeks to one month, and the duration may vary depending on the complexity of the design. If this is a concern, please refrain from placing a custom order.

6. What if I can't find my preferred nail style in stock?

If your favorite style is temporarily out of stock, don't worry. Our dedicated nail artist team is working to restock it. You can also follow our Instagram for updates on restocks.

7. Can I get a refund or exchange if I'm not satisfied with my purchase?

Yes, we want you to be happy with your nails. If you're not satisfied, please reach out to our customer support team for assistance with returns and exchanges. However, customized products are non-redundable. Please refer to our Return Policy for more details.

8. Do you offer international shipping?

Yes, we offer worldwide shipping. You can find more details about shipping options during the checkout process and our Shipping Policy.

9. Are your products eco-friendly?

We care about the environment. While not all of our products are eco-friendly, we use sustainable materials and packaging whenever possible。

10. How can I get updates on your latest designs and promotions?

11. Can I request custom designs or bulk orders for special occasions?

Yes, we offer custom design options and are open to discussing bulk orders for special events. Contact our customer support for more information.

12. How do you ensure the quality of your press-on nails?

We take quality seriously. Each set of press-on nails is handcrafted by our skilled artisans and goes through a rigorous quality control process to ensure they meet our high standards.

13. What happens if I receive damaged or defective press-on nails?

In the rare event that you receive damaged or defective nails, please contact our customer support with photos, and we'll swiftly assist you with a replacement or refund.

14. Can I trust the colors of your press-on nails to be as vibrant as they appear on the website?

We strive to represent the colors as accurately as possible on our website, but please note that the display settings on your device may affect how colors appear.

15. Are your press-on nails suitable for all nail types and sizes?

Our press-on nails are designed to fit most nail shapes and sizes. We offer a variety of sizes and shapes to ensure a comfortable and secure fit for everyone.

16. How often do you restock products that are out of stock?

Our restocking frequency may vary, but we aim to replenish popular designs as quickly as possible. Be sure to follow our Instagram or subscribe to our newsletter for updates on restocks.

17. Can I pre-order a product that is currently out of stock?

We don't offer pre-orders for out-of-stock items at the moment. Please keep an eye on our website and social media for restock announcements.

18. Can I receive notifications when a product is back in stock?

Yes, you can subscribe to our email newsletter or enable notifications on our website to receive alerts when a product is back in stock.